Promoter is the most comprehensive customer intelligence & engagement platform built to drive growth and customer retention. We combine constant actionable feedback using a best-practice NPS approach alongside internal customer data from hundreds of sources to provide unparalleled customer insights.
Quantitatively tracking customer feedback is a key part of how we make sure we’re serving customers well. Promoter.io powers all of that. We’ve written extensively as well about how we use Promoter.io.
I think this goes without saying. But yes, our own product is an absolutely essential tool to the success of our business that we use on a daily basis. 🙂