Front is a cloud-based customer support software designed to help teams have fast, accurate, and personalized conversations with customers. You can collect and store messages from various sources, including Facebook, Messenger, and Twitter.
You can also set auto-responders, view real-time analytics, and access a unified inbox. Front has a plethora of integrations that make collaborations and conversations more meaningful. However, some teams have had problems with email thread management, specifically within their shared inboxes.
