Churnkey handles the heavy lifting for your SaaS's offboarding experience. It is a type of tool that keeps track of your customer relationship with your business and their behavior. Churnkey senses the cancellation attempt of an unsatisfied customer and intervenes promptly to offer personalized deals so keep the customer.
Some personalized deals include coupons, discounts, chats, phone support, and more depending on the customer profile.
By using Churnkey, businesses can set up long-lasting mutually beneficial relationships with their customers and thus reducing the churn rate.